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Overview

​Oct. 25, 2017
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More and more cooperatives are considering redesigning their rates in order ensure financial stability in a fast-changing energy industry. Effective communications with member-consumers can help ensure a trouble-free rate redesign process.

​NRECA has boiled down lessons from co-ops who have gone through this process into a step-by-step guide with sample materials, a suggested timeline and advice on messaging.


By viewing this webinar, you will:

  • Learn how the guide can help shape and execute a plan for co-op members and external audiences

  • Learn the best terminology for explaining a rate redesign

  • Learn strategies to help members change energy-consuming behavior

  • Learn how to get everyone at your co-op involved in the communications effort

Who should view this webinar?

  • Communicators

  • Member Services

  • Tax, Finance and Accounting Professionals

  • CEOs

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