February 18, 2014
Upgrades, Offerings, and Tools Galore!
If you haven’t checked out the Balanced Performance Scorecard in a while, it’s time you did! New for 2014, you’ll have the ability not only to benchmark past performance but to report and track your current performance against others in the mission critical areas of member satisfaction, safety, reliability and cost.
In addition, learn about your opportunities to access customized Balanced Scorecard Strategy Execution classes, materials and free consulting in 2014. Perhaps most importantly, hear how one cooperative leveraged these proven, transformative methods and tools to reduce outages by 60 percent, drive lost time injuries to zero, and to achieve the highest member satisfaction score in the nation,