Members with a login can make changes and cancellations online via My Registrations. Cancellations received/processed by July 26, 2019 are fully refundable. Registrants who cancel after July 26, 2019 will be issued a refund minus $250 cancellation fee. Substitutions are accepted. No shows and registrants failing to cancel prior to August 12, 2019 are responsible for paying the full registration fees and any pre-con courses, etc., if applicable. Special events or ticketed item fees are non-refundable. If you have difficulty cancelling online, you may contact Accounts Receivable at 703.907.6875, or fax to 703.907.5951.