Technology has become the "invisible hand" that enables every aspect of the utility business. This two-day course develops an understanding of, and offers hands-on practice in, the core competencies now required of everyone in a cooperative organization to insure the effective use of technology.
Participation in technology planning and decision making has become a prerequisite for virtually every leadership position in the electric cooperative. Successful careers increasingly depend on an individual's ability to participate effectively in conversations about business process improvements and how technology can enable them.
This course introduces a proven technology planning process, best management practices, analytical tools and resources crucial for effective technology planning, decision making and leadership. It is equally valuable to business and technology analysts, supervisors and managers. The course is taught using business language, and participants need not be versed in technical solutions.