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Overview

Technology is the invisible hand that enables every aspect of the utility business. Virtually every electric cooperative is applying new technology to better meet member needs, leverage cost-savings and enhance operating performance

However, many in electric co-ops are finding that their forays into technology planning raise questions:

  • What should the technology plan or roadmap look like?
  • How should the plan dovetail with the budgeting process?
  • How do organizational relationships influence technology outcomes?
  • How should technology success be measured?

This one-day course helps attendees develop an understanding of, and gain practice with, the core competencies now required of everyone in the cooperative organization to insure that technology is applied effectively. The course introduces a proven technology planning process, best management practices, tools and resources crucial for effective technology planning, decision making and leadership. It is equally valuable to business and technology analysts, supervisors and managers. The course is taught using business language, and participants need not be versed in technology solutions.

NOTE: This course is an updated version of the 781.2 – Technology Planning course. It has been updated to address core business technology competencies needed by a wider range of cooperative employees who have a need for this kind of course.

Learning ObjectiveS
  • Organizational awareness: Learn how organizational dynamics influence technology decisions.
  • Technology management: Learn how technology can be managed and the odds of success on projects improved.
  • Interpersonal awareness: Experience challenges inherent in technology planning and decision making, including organizational resistance to change.
  • Collaboration and teamwork: Learn how business functions and employees interact with their technology counterparts and explore factors critical to success.
  • Flexibility and Innovation: Learn how technology can change the way we think about the business of serving members.
  • Influence and negotiation: Learn best practices for constructive engagement and consensus building.
  • Critical thinking and decision making: Learn how to make informed technology decisions and plan for the introduction of enabling technologies.
course roadmap

Technology Planning

  • 1: The Compelling Need for a Technology Plan
  • 2: Technology Planning & Decision Making
  • 3: Budgeting for Technology Projects

Technology Decision Making

  • 4: Making the Business Case for Technology Investment
  • 5: Technology Risk Management

Technology Leadership

  • 6: Uncovering the Attributes of Technology Leadership
Where to Take This Course
Certificate Program

Cooperative Career Essentials Program

Credits

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Competencies

CORE COMPETENCIES

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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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