Courses
  • Date(s)

  • Offered
    • Face-to-face
    • Online
    • On-site

Overview

Emotional Intelligence (also referred to as EI and EQ) is about an individual's ability to recognize and regulate their own emotions and the emotions of others to achieve their goals. EQ is one of the strongest drivers of personal and leadership excellence.

This three-part series will help you to understand, develop and apply your emotional intelligence skills. This course will be both informative and interactive, providing opportunities to share experiences and learn from others in a collaborative learning environment. You will have a chance to apply new practices between sessions to strengthen your skills and effectiveness.

Learning Objectives

At the end of this course, you will be able to:

  • Identify your emotional strengths and areas for development.
  • Learn and apply four core emotional intelligence competencies, all linked to professional success.
  • Develop greater self-awareness and strengthen your interpersonal effectiveness, as a teammate or leader.
  • Understand how stress derails our best efforts at emotional self-management and how to manage stress more effectively.
  • Manage conflict more successfully through the exploration of empathy and relationship management.

Key Topics
  • Introduction and value of EQ
  • The four primary domains of EQ
  • Self-Awareness
  • Triggers and self-management
  • Social awareness and empathy
  • Relationship management

Certificate Program

Cooperative Career Essentials Program


Credits

1


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Curriculum

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Fees

$619

All three sessions of the course must be completed to earn one (1) course credit toward the Cooperative Career Essentials Certificate. Attendance will be checked before each session. One individual participant per registration, please. Group registration not available.

Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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