Courses
  • Date(s)

  • Offered
    • Face-to-face
    • Online
    • On-site

​​​​​​​​​​​​​​​​​Session 1: Jan. 6, 11 a.m.-2 p.m. ET
Session 2: Jan. 8, 11 a.m.-2 p.m. ET
Session 3: Jan. 13, 11 a.m.-2 p.m. ET
Session 4: Jan. 15, 11 a.m.-2 p.m. ET

Overview

​This four-day course provides a practical exploration of key accounts fundamentals, including best practices for building and managing a program that targets the strategic and operational concerns of key accounts.​

This class is limited to 25 participants. Enrollment is first come, first served.

​LEARNING OBJECTIVES
  • Learn key account management principles

  • Analyze relevant market research, member and economic data

  • Identify and prioritize members as “key accounts"

  • Gain tips for developing key account profiles

  • Understand the challenges key accounts face and how to partner to develop solutions and strategies

WHO SHOULD PARTICIPATE?
  • Key accounts managers, member services leaders, business development specialists and anyone charged with assisting co-op commercial and industrial members.

​Certificate Program

Certified Key Accounts Executive​

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Curriculum

Instructors

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Fees

$1,250​ per participant

This class is limited to 25 participants. Enrollment is first come, first served.

Competencies

CORE COMPETENCIES
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ROLE-SPECIFIC
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SUPERVISORY, MANAGEMENT AND LEADERSHIP
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