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Speaking persuasively, not abrasively.
Fostering teamwork and better decision making.
Building acceptance rather than resistance.
Resolving individual and group disagreements.
Cooperative Principles and PracticesDemonstrates an appreciation of the cooperative business model and a commitment to cooperative values.Community Engagement and CommunicationPlaces the cooperative in a collaborative position for maintaining and growing healthy communities.Member FocusFocuses on the needs of members.Interpersonal Communications Listens, relates and expresses oneself in a manner that is effective while supporting mutual understanding.Self- Awareness /Continual LearningDemonstrates an ongoing commitment to learning and self-improvement.FlexibilityRemains open to new ideas, information, and approaches.Builds Relationships and Influences OthersCreates and fosters constructive working relationships; Persuades others towards an outcome consistent with the organization’s goals.Negotiation and Conflict ResolutionManages and resolves conflicts and disagreements in a constructive manner.Diversity and Inclusion Leverages the talents of each person and promotes cultural awareness among board members.Integrity and Courage Makes decisions and acts consistently with values, professional standards, and the broader interests of the cooperative.
NRECA – 1 creditCEU – 0.6 credits
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