Core Competencies


The knowledge, skills, and abilities that support successful performance for ALL cooperative employees, regardless of the individual’s role or expertise.

Business Acumen

Integrates business, organizational and industry knowledge to one’s own job performance.

Cooperative Principles and Practices
Demonstrates an appreciation of the co-op business model.

Industry Principles and Concepts
Knows the basic and emerging principles and concepts that impact the energy industry.

Business Fundamentals
Integrates knowledge of internal and external business structures and processes into daily practice.

Technical Credibility
Keeps current in area of expertise and demonstrates competency within areas of functional responsibility.

Political Savvy
Understands the impacts of internal and external political dynamics.

Resource Management
Uses resources to accomplish objectives and goals.

Service & Community Orientation
Anticipates and meets the needs of internal and external customers and stakeholders.

Technology Management
Keeps current on developments and leverages technology to meet goals.

Personal Effectiveness

Demonstrates a professional presence and a commitment to effective job performance.

Accountability and Dependability
Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Business Etiquette
Maintains a professional presence in business settings.

Ethics and Integrity
Adheres to professional standards and acts in an honest, fair and trustworthy manner.

Safety Focus
Adheres to all occupational safety laws, regulations, standards, and practices.

Manages own time, priorities, and resources to achieve goals.

Self-Awareness / Continual Learning
Displays an ongoing commitment to learning and self-improvement.

Interactions with Others

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Develops networks and alliances to build strategic relationships and achieve common goals.

Interpersonal Skills
Treats others with courtesy, sensitivity, and respect.

Clearly and concisely conveying information and effectively listening and responding to others.

Negotiation and Conflict Management
Manages and resolves conflicts and disagreements in a constructive manner.

Cooperation and Teamwork
Works well with others and within teams to achieve goals.

Diversity Awareness
Considers, respects, and adapts individual differences.


Exercises good judgment to make well-informed decisions and to develop and implement effective solutions.

Is proactive and looks for opportunities to make a difference.

Critical Thinking and Decision Making
Uses knowledge, facts and data to effectively solve problems and make decisions.

Is able to be an original thinker and go beyond conventional approaches.

Resourceful/Achievement Oriented
Focuses on improving performance, meeting or surpassing goals, and producing results.

Remains open to new ideas, information, and approaches.