(944.1) Giving and Receiving Effective Feedback

Offered: Face-to-Face, On-site

COURSE DESCRIPTION

Is feedback necessary? Many people don't like to offer feedback in a professional setting and even fewer like to receive it. However, studies show that giving and receiving feedback is a requirement of any functional relationship. Electric co-op boards must give feedback to the CEO if the relationship with its only employee is to be effective and productive. Directors receiving feedback from members is the bedrock principle of co-op democracy and member engagement. This course will provide valuable skills and instructor-guided practice opportunities to sharpen the skills needed to successfully give and receive both types of feedback.

KEY TOPICS

  • Recognize the importance of giving and receiving feedback effectively
  • Given a scenario, conduct and evaluate effective feedback practices
  • Demonstrate techniques for delivering feedback to CEOs of different generations or gender
  • Given a member-on-the-street scenario, practice receiving and responding to feedback about your co-op 

WHERE TO TAKE THIS COURSE
NRECA offers the opportunity to take this course several times each year at the following events:

NOTE: Please check each event's schedule to see what courses are being offered.

ONSITE TRAINING
Additionally, these courses can be delivered onsite at your co-op, statewide or G&T. Learn more about our onsite training opportunities.

CREDITS

NRECA – 1 credit

CEU – 0.6 credits

CONTACT INFORMATION

Certification/Continuing Education
Angie Hylton, Senior Certification Specialist

703-907-5656 | angie.hylton@nreca.coop

< View All Courses

< View All Certificate Programs

< Take the Online Director Education Assessment

Attachments